Privacy Policy
Effective date: October 1, 2025
1) Who we are
Junksterbags (“Junkster,” “we,” “us,” “our,” “junksterbag”) provides outdoor-only junk and debris pickup services and operates https://junksterbagpickup.com/, junksterbag.com, and related channels (the “Services”). This Policy explains how we collect, use, disclose, and protect personal information when you use the Services.
2) Scope
This Policy applies to:
- Our websites: junksterbagpickup.com and junksterbag.com
- Any pages, forms, or landing funnels we operate
- Email, phone, SMS/text, and other communications with us
It does not apply to third-party sites or services we do not control.
3) Information we collect
- Contact and account data: name, email, phone number, and account details you provide.
- Service and logistics data: service addresses, scheduling details, access notes/gate codes, placement photos you send, and project details relevant to pickup.
- Marketing and communications data: preferences, survey responses, event registrations, and messages you send us.
- Transaction data: purchases, invoices, and limited billing details (payments are processed by third-party processors).
- Usage and device data: pages viewed, links clicked, IP address, browser/device type, approximate location, and similar analytics.
- Lead and prospect data: business contact info from you, publicly available sources, events, referrals, and partners.
- User content: materials and information you upload or submit (e.g., photos, notes).
4) How we use information
We use information to:
- Provide, operate, schedule, and improve the Services and support
- Communicate with you (service messages, updates, and marketing where permitted)
- Personalize content and measure campaign performance
- Process transactions and manage accounts
- Detect, prevent, and address fraud, security, and technical issues
- Comply with laws and enforce our agreements
5) Legal bases for processing (EEA/UK)
Where applicable, we process personal data based on contract performance, legitimate interests (e.g., improving and securing the Services), consent (e.g., certain marketing), and legal obligations.
6) How we share information
We do not sell your personal information for money. We may share personal information with:
- Service providers and processors (hosting, analytics, communications, payment, customer support)
- Operational partners necessary to deliver Services (e.g., recycling/disposal facilities and haulers, where applicable)
- Professional advisers, auditors, and insurers
- Authorities or regulators where required by law or to protect rights and safety
- Parties to a corporate transaction (e.g., merger, acquisition, financing)
Disclosures are limited to what’s necessary to deliver the Services and meet legal obligations.
Important: SMS data (including phone numbers, message content, and delivery metadata) is not shared with third parties, except our contracted SMS delivery providers solely to send and manage texts.
7) Cookies, analytics, and advertising
We use cookies and similar technologies to:
- Operate the site and keep you logged in
- Understand usage and improve performance
- Personalize content and measure marketing effectiveness
Your options:
- Browser settings: Block or delete cookies (may affect functionality).
- Global Privacy Control (GPC): Where legally required, we treat a valid GPC signal as a request to opt out of certain tracking for targeted advertising.
- Marketing preferences: Unsubscribe from marketing emails via the link in each message; adjust ad settings in your browser/platforms.
8) Marketing communications and SMS
- Email: We send promotional emails with your consent where required; you can unsubscribe anytime.
- SMS: If you opt in to receive texts, message/data rates may apply; reply STOP to opt out and HELP for help. We do not share SMS data with third parties other than our SMS providers for delivery and compliance purposes, and we do not use SMS data for third-party marketing.
- Calls: We may place business outreach calls where permitted; ask to be added to our internal do-not-call list.
9) Data retention
We retain personal information as long as needed for the purposes above, to comply with legal, tax, or accounting requirements, and to resolve disputes. When no longer needed, we delete or de-identify it.
10) Security
We implement administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.
11) Your privacy rights
Depending on your location, you may have rights to:
- Access, correct, or delete personal information
- Port data and restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Opt out of targeted advertising, certain profiling, or the “sale”/“sharing” of personal information as defined by applicable laws
To exercise rights, contact us using the details below. We will verify and respond as required by law.
12) California and certain U.S. state disclosures
Residents of California and other states with privacy laws (including but not limited to CA, CO, CT, UT, VA, TX) may have additional rights, including the right to know categories of personal information collected, purposes, sources, and disclosures; the right to delete or correct; the right to opt out of targeted advertising and certain data “sharing”; and the right to non-discrimination. We do not “sell” or “share” SMS data for cross-context behavioral advertising.
13) Children’s privacy
The Services are not directed to children under 16, and we do not knowingly collect personal information from them.
14) International transfers
If you access the Services from outside the United States, your information may be transferred to, stored, and processed in countries with different data protection laws. Where required, we implement appropriate safeguards.
15) How to exercise your rights or contact us
Website: https://junksterbagpickup.com/
Email: [email protected]
Phone: (781) 479-6119
We may request additional information to verify your identity.
16) Changes to this Policy
We may modify this Policy from time to time. We will post updates on this page and update the “Effective date” above; your continued use of the Services after changes become effective constitutes acceptance.
17) Additional notes
- Third-party links and integrations are governed by those parties’ privacy policies.
- We rely on service providers to help deliver the Services under appropriate confidentiality and data protection commitments.
18. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.